"We answer the same questions ten times a day: opening hours, prices, lead times, availability." These requests come in by email, by phone or through your website, often outside office hours, when nobody is there to reply.
A customer who waits until the next day for an answer may go elsewhere. And every simple question handled by hand takes your team's time away from the requests that truly need their expertise.
This use case fits businesses that receive many similar questions through their website or by email, and want to offer a quick answer without adding staff.
The chatbot draws on your content and sends requests to where your team already works, for example your CRM or your email. The AI technology is chosen based on your needs and your confidentiality requirements: we are vendor-independent.
If the chatbot collects names or email addresses, this must be disclosed in your privacy policy, in line with Quebec's Law 25. We take it into account from the design stage.
The free efficiency analysis lets us check whether a chatbot meets a real need in your business and which questions it should handle first.
It is set up to answer from your own content and to hand over to a person when it doesn't have the answer.
Yes, it replies in your customer's language.
The chatbot collects the useful details and passes the request to your team, who take over the conversation.
No. The chatbot is added to your existing site.
Yes. Connected to your calendar, it offers available slots and confirms the appointment right in the conversation.
This automation is often step one. See how we automate an entire operation.
A free analysis of about one hour and a prioritized roadmap, at no cost and with no commitment.
Request my free analysis